Keep Customers By Solving Their Pain Points

ChurnGuard AI understands why customers use your SaaS, monitors if they're achieving their goals, and guides them to the right features. Our AI analyzes customer pain points, measures alignment with your solution, and provides intelligent guidance—reducing churn by 15-35%.

15-35%
Churn Reduction
AI-Driven
Pain Point Analysis
Holistic
Customer Success
NOT FOR EVERY SAAS

Is ChurnGuard Right for Your SaaS?

ChurnGuard requires your SaaS to collect specific customer data. We validate compatibility before onboarding.

Your SaaS Qualifies If:

  • You collect customer data that reveals their use case or goals
  • You have documentation (README, help docs) explaining your features
  • Customer pain points can be inferred from usage data
  • You want to guide customers to the right features

What ChurnGuard Needs:

  • Product Documentation: README, feature guides, help docs
  • Customer Data: Usage patterns, feature adoption, user profiles
  • Stripe Integration: Subscription and payment data
  • API Access: To embed the Gauge widget in your SaaS

AI-Powered Qualification Process

During onboarding, our AI analyzes your SaaS documentation and customer data to determine if we can accurately infer pain points. If your data is insufficient, we'll let you know what's needed before proceeding.

Pain-Point-Centric Customer Success

ChurnGuard AI discovers customer pain points, measures if your SaaS is solving them, and guides customers to success

LAYER 1

Pain Point Intelligence

AI discovers customer pain points from your SaaS data and documentation, then measures if customers are using features that solve their problems. Identifies misalignment before they churn.

LAYER 2

Intelligent Guidance

AI-powered educational campaigns guide customers to features that solve their specific pain points. Personalized feature recommendations, usage tips, and proactive support based on their goals.

LAYER 3

Sentiment Validation

Embedded widget asks customers if your SaaS is helping with their pain point during normal usage. Real-time feedback validates AI predictions, refines pain point understanding, and measures customer success.

Built for Scale & Intelligence

Real-Time Alerts

Get instant notifications when risk scores cross critical thresholds. Email, Slack, or webhook alerts keep your team informed 24/7.

Analytics Dashboard

Track churn trends, campaign performance, and ROI metrics in one place. Visualize customer health scores and retention rates over time.

Stripe Integration

Seamless OAuth connection syncs customer data automatically. Monitor subscriptions, payment events, and billing changes in real-time.

Enterprise Security

Bank-level encryption, SOC 2 compliant infrastructure, and read-only Stripe permissions keep your customer data safe and secure.

Team Collaboration

Assign at-risk customers to team members, track follow-ups, and collaborate on retention strategies with built-in workflow tools.

A/B Testing

Test multiple email variants, messaging strategies, and campaign flows. Continuously optimize retention performance with data-driven insights.

How ChurnGuard Works: The Pain Point Feedback Loop

Our AI-powered system discovers customer pain points, measures solution alignment, guides customers to success, and continuously improves with real feedback

LAYER 1

Pain Point Intelligence

AI discovers customer pain points from your data and documentation, then measures if they're using features that solve their problems

  • Infers pain points from customer data
  • Maps features to pain point solutions
  • Measures pain point alignment
  • Identifies misalignment risks
LAYER 2

Intelligent Guidance

AI guides customers to features that solve their specific pain points through educational campaigns and proactive support

  • Feature recommendations by pain point
  • Educational email campaigns
  • Usage tips & best practices
  • Proactive support outreach
LAYER 3

Sentiment Validation

Embedded widget asks if your SaaS is solving their pain point during normal usage, validating AI predictions and improving accuracy

  • Pain point resolution feedback
  • Triggers on logout or session end
  • Validates AI pain point inference
  • Refines prediction accuracy

The Pain Point Advantage

Traditional churn tools only look at behavior—logins, payments, support tickets. They can't tell you WHY customers leave. ChurnGuard's AI understands customer pain points, measures if your SaaS is solving them, and guides customers to the right features. Real-time feedback validates our AI, creating a learning loop that gets smarter every day.

AI-Powered
Pain Point Discovery
Holistic
Customer Success
Continuous
Learning Loop

Simple, Transparent Pricing

Choose the plan that fits your business. No hidden fees.

Starter

$49/month

Perfect for early-stage SaaS

  • Up to 500 customers
  • Churn prediction & alerts
  • Basic retention campaigns
  • Email support
  • Real-time dashboard
Start Free Trial
Most Popular

Growth

$149/month

For growing SaaS businesses

  • Up to 5,000 customers
  • Advanced AI predictions
  • Automated campaigns with A/B testing
  • Priority support
  • Custom email templates
  • ROI analytics & reporting
Start Free Trial

Enterprise

Custom

For large-scale operations

  • Unlimited customers
  • White-label options
  • Dedicated account manager
  • Custom integrations
  • SLA guarantees
  • 24/7 premium support
Contact Sales

14-day free trial • No credit card required • Cancel anytime

THE CHURNGUARD DIFFERENCE

Gauge Widget: Validating Pain Point Resolution

Most SaaS platforms never ask if they're solving customer problems. Our Gauge widget captures whether your solution is addressing their pain point—during normal usage, before they churn.

YOUR SAAS APPLICATION
User Dashboard
ChurnGuard Widget
Is [Your SaaS] helping solve your problem?
😢
😐
🙂
😊
😍
Appears when user logs out or every 2-3 active sessions
1-line integrationWorks with any tech stack

Seamless Integration, Powerful Insights

Simple SDK Integration

Add one line of JavaScript to your app. Works with React, Vue, Angular, vanilla JS, or any web framework. Mobile SDKs available for iOS and Android.

Smart Triggering During Usage

Widget appears when users log out or close your software, or automatically after 2-3 sessions for users who stay logged in. Captures sentiment during normal usage, not at cancellation.

Integrate Existing Feedback Systems

Already have customer feedback tools like Intercom, Hotjar, or custom surveys? We'll pull data from your existing system—no need to duplicate efforts.

Pain Point Validation

Unlike traditional surveys asking “why are you leaving?”, we ask “is this solving your problem?” during normal usage. This validates our AI's pain point inference and measures customer success in real-time.

Privacy-First Design

Gauge widget is GDPR compliant, respects user privacy, and allows opt-out. All sentiment data is anonymized and encrypted.

Ready to Turn Your SaaS Into a Customer Success Engine?

Let ChurnGuard AI discover customer pain points, guide them to the right features, and measure success—all automatically