ChurnGuard AI is engineered to help EU-focused SaaS companies operationalize customer retention without compromising compliance. The highlights below summarize our GDPR program.
Data Processing
We act as a processor for the customer data you sync to ChurnGuard AI. We only use that data to deliver retention insights and automate playbooks on your behalf.
Data Residency
EU customer data is stored and processed in EU data centers. Administrators can request region-specific segregation for additional locales.
Subprocessors
We maintain a short list of vetted subprocessors. The current list and audit trail is provided to customers and updated before any changes.
Data Subject Rights
Export, correction, and deletion requests are coordinated via privacy@churnguard.ai. Automated tooling ensures fulfillment within GDPR timelines.
Request a signed DPA or subprocessors list at privacy@churnguard.ai.