Security is embedded in every layer of ChurnGuard AI. From infrastructure choices to operational best practices, we continually invest to keep your data protected and available.
Infrastructure
- • AWS hosting with isolated VPC per environment and automated patch management.
- • Encrypted secrets storage, zero-trust access controls, and MFA required for every admin.
- • Daily automated backups with point-in-time recovery and quarterly restore drills.
Application Safeguards
- • Row-level security ensuring teams only access their customer data.
- • Comprehensive audit logging across API requests, dashboard actions, and retention playbooks.
- • Automated anomaly detection on API traffic to prevent credential abuse.
Compliance Roadmap
- • SOC 2 Type I controls implemented; readiness assessment scheduled.
- • GDPR and CCPA aligned data processing practices with regional data residency controls.
- • Security questionnaires and pentest reports available to enterprise customers.
Need to run a security review? Contact security@churnguard.ai.